faq

1.HOW LONG CAN I GET THE FEEDBACKS AFTER WE SENT THE INQUIRY? 

We will reply you within 12 hours.

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2.YOU ARE MANUFACTURER OR TRADING COMPANY?

Longer is a professional sawchain and guide bar manufacturer also have our own foreign sales team.

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3.WHAT PRODUCTS CAN YOU OFFER?

sawchain and guide bar and other garden tool accessories

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4.WHAT ABOUT YOUR RAW MATERIAL?

Our raw material is imported from German that is same supplier as Stihl.

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5.HOW ABOUT THE CAPACITY OF YOUR COMPANY?

More than 20 full automatic assembling lines,annually produced more than 5 million pieces sawchain and guide bar.

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6.HOW MANY EMPLOYEES OF YOUR COMPANY?WHAT ABOUT THE TECHNICISTS?

At present ,we have more than 200 employees, including 30 technicians.

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7.HOW TO GUARANTEE THE QUALITY OF YOUR GOODS?

QC will check step by step.There is QC testing laboratory,every day all products are checked by professional equipment.

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8.WHAT’S THE PAYMENT TERM?

30% advanced payment,70% before loading,L/C,D/P is also acceptable.

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9.HOW TO DELIVER THE GOODS TO CUSTOMER?

Usually we will send the goods by sea,by air or train is also OK,just according to your requirements.

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